Pickup & delivery FAQs

Question 1

Can I leave my bag with a doorman?

Accepted Answer

You can indicate a preferred handoff location in your pickup notes. Confirm access instructions and building requirements before collection.

Question 2

When will my laundry return?

Accepted Answer

We offer 24-hour laundry turnaround. Tell us about any special-care garments so we can confirm the return window for your selected service before collection.

Question 3

Can I change my pickup?

Accepted Answer

Email info@laundryservicebrooklyn.com before your confirmed collection window to request a change.